We’ve all received the email. It appears to be from a colleague, and it asks us to click on a link within the email. We fall for it because it’s coming from someone you know, may have familiar content and some sense of urgency. But it’s a typical phishing email that cyber criminals use to gain access to a company’s information.
Stopping this kind of attack requires companies to understand behavioral economics and the nine cognitive biases used by hackers to dupe employees. With this understanding, companies can develop training and consistent communication that help employees recognize these phishing traps.
"The FBI recorded over 23,000 complaints of Business Email Compromise in 2019, amounting to $1.7 billion in losses to organizations."
— Source: FBI Internet Crimes Report
This white paper examines:
The history and definition of cognitive bias
How to counteract cognitive bias
Impactful employee training programs
Learn more about how cognitive bias impacts cybersecurity by downloading “Cyber’s Human Condition: Understanding what makes us click and strategies for reducing preventable cyber breaches.”