Covid-19 has impacted many industries and travel has been one of the hardest hit. Even though many people around the globe have found new ways to fulfill their love of travel, consumer travel is at an all-time low. Download the full report to learn how issuers with travel rewards programs can remain relevant and continue to provide value for affluent cardholders.
How can you better connect with cardholders and earn their loyalty? We’ve identified three strategies to drive meaningful digital engagement.
Our Chronicles series will help readers understand what is likely to be different in a post-Covid-19 world. This week, we focus on new ways for banks and retailers to engage with customers and which of the Covid-inspired trends could potentially endure.